This year the number of Zoom users has grown rapidly surrounding concerns for coronavirus (COVID-19). It’s estimated that the company has added 2.22 million monthly active users so far in 2020, while in all of 2019 it added 1.99 million users.
Pros and Cons
+ Video calling – No buffering, automatic adjustment, and very rarely does anyone have to say “can you hear me now?”
+ Audio calling – Perfect and recorded for future review
+ Conference calls – Easy to bring in 10+ parties without any loss in quality
+ Screen sharing – Easy to use, get to choose what window or monitor to share
+ Scheduling – Easy to schedule an event and export to calendar then invite guests
－ User experience in scheduling – Every time I go to export to a Google calendar, it makes me re-auth my account then opens the wrong calendar as I’m logged into multiple Google accounts.
－ Recording editing – Could use some more robust tools for editing a recorded video/audio before export.
－ Air time recording – Does not automatically cut out muted segments with only one participant in recordings.
In Japan ZOOM already being used everywhere everyday, but with China ZOOM does not work so well, the mainland China are promoting their own products like wechat and dingtalk.